Privacy notice

Data controller

Maplecore Support Board Co., Ltd., 41/921 Quoc Huong, Thao Dien Ward, District 2, Ho Chi Minh City, email hello@content-maplecore.click, phone (08) 37442592, is the controller for personal data submitted via this website.

Data we collect

When you use the inquiry form we collect your name, email address, selected engagement interest, and message content. Server logs may record IP address, browser type, and pages visited. If you consent to analytics cookies, aggregated visit statistics may be collected as described on our cookies page.

Purposes

We use inquiry data to respond to your request, prepare estimates, and maintain records of correspondence. Analytics data (when accepted) helps us understand which pages are useful. We do not sell personal data.

Retention

Inquiry records are kept for up to 24 months after the last meaningful contact, or longer when needed for an active engagement, accounting, or legal obligation. Server logs are typically rotated within 90 days.

Your rights

Subject to Vietnamese law, you may request access, correction, or deletion of personal data we hold about you, and you may object to certain processing. Contact us at the email above. You may also lodge a complaint with the competent Vietnamese authority.

International transfers

Our primary operations are in Vietnam. Some infrastructure providers (for example email or static hosting) may process data in other countries. Where transfers occur, we take reasonable steps to ensure appropriate safeguards.

Children

This site is intended for professional inquiries. We do not knowingly collect data from children.